Stowe Holdings is an established IT company supporting the Fuel and Retail environment. With more than 22 years of excellent service, we are looking for inspired staff who believe they will be an asset to the Stowe Team. Stowe has offices across South Africa as well as a presence in Namibia.

Applications need to be sent directly to careers@stowe.co.za

1)    All applications must be submitted in the manner requested.
2)    If not submitted by the closing date, your application may automatically be excluded.
3)    Should you not hear from us within 30 days of closing date, please consider your application unsuccessful.
4)    Please note that Stowe Holdings (Pty) is an equal opportunity employer. All applications welcome.

Please visit our site regularly to see what opportunities are available within our regional offices.

Data Analyst(Plattekloof,Cape Town)

A vacancy exists within the Call Centre Department in Plattekloof,Cape Town. The successful candidate should be able to work and cope under pressure.

Division: Call Centre Availability: Immediately

Department:Call Centre Salary (p/a): Negotiable based on experience

Contract: Permanent

Responsibilities may include but not limited to:

•Reports on client accounts to be compiled and published daily.
•Identify exceptions and attempt to resolve the exceptions.
•Escalate according to defined escalation path should resolution not be successful
•Ensure data integrity (spreadsheets).
•To identify connectivity problems at site level and escalate as per defined escalation path on a daily basis.
•Identify anomalies and escalate as per defined escalation path.
•Customer requests to be attended to within 24hrs.

Minimum requirements:

•Matric
•2 Years I.T. diploma or equivalent qualification
•Windows XP Knowledge and Experience
•Computer literate in MS Word, MS Excel and MS Outlook
•Advanced MS Excel skills
•Strong problem-solving ability
•Sound literacy in English & Afrikaans
•Ability to work under pressure against deadlines
•Valid South African ID
•Drivers’ license
•Extended work hours may be required

Advantageous:

•Detailed PC Hardware knowledge, including point-of-sale peripherals (POS)
•EFT exposure and experience (ATM/Finance/Banking experience)

Competencies:

•Attention to Detail
•Time Management
•Office administration

Please note:
This role is data intensive and monotonous, please do not apply if you are easily demotivated by repetitive tasks.
The role requires you to acquire data from our client’s servers.

Closing date: Friday, 09 June 2017

Apply by sending your Curriculum Vitae to email: careers@stowe.co.za

Technical Service Desk Technician (Plattekloof,Cape Town)

A vacancy exists within the Call Centre Department in Plattekloof,Cape Town. The successful candidate should be able to work and cope under pressure.

Division: Call Centre Availability: Immediately

Department:Call Centre Salary (p/a): Negotiable based on experience

Contract: Permanent

Responsibilities may include but not limited to:

•To provide a complete and informed response on first contact to all customers (single point of contact).
•To provide first-line support where possible to customers.
•To log and manage all calls, service requests and incidents from end-to-end, including escalation to third parties, follow up and feedback to customers.
•To communicate and liaise effectively with end-users, colleagues and other service providers at all levels.
•To manage and evolve processes and provide management information when required.
•To compile and manage IT service-related documentation, administration and reporting where applicable.

Minimum Requirements:

•Detailed PC Hardware knowledge, including point-of-sale peripherals
•2 Years IT Diploma or equivalent
•Remote Support Experience
•Database skills – SQL/Firebird/Interbase
•Technical Service Desk experience
•Call Centre experience
•Well-spoken
•Reliable/Own transport
•Sound literacy in English & Afrikaans
•Must be prepared to work standby duties including weekends and public holidays.

Advantageous Skills:

•Point-of-sale support experience
•Fuel Industry Exposure and Knowledge
•Experience in an ICT environment

Closing date: Friday, 09 June 2017

Apply by sending your Curriculum Vitae to email: careers@stowe.co.za