Cape Town, Republic of South Africa
Friday, 15 August 2014
Bizerba South Africa and Stowe Holdings (Pty) Ltd recently announced the formal conclusion of a Service Contract, so as to accommodate the growing, technical support needs of Bizerba’s clients in Southern Africa.
With 3100 employees worldwide and with its headquarters in Balingen, Germany, Bizerba has now established a new subsidiary in South Africa and aim to serve the market with its own representatives in the areas of sales and marketing, and also relies on collaborations with local support partners, such as Stowe.
Henk Stander (Stowe’s CEO)
and Kenneth Farrow (Bizerba SA’s MD)
This guarantees comprehensive customer support, 24-hours a day with clear service mandates applicable thereto. Along with PC scales and slicers for traders, the themes of check weighing, inspection and price labelling are Bizerba’s main focus in the area of food production and packaging.
Stowe has undertaken to technically support Bizerba’s strategic market-growth through an extensive footprint of support centres throughout Southern Africa. Key to this venture will be Stowe’s service-centre offer of a 24-hour technical helpdesk, on-site support and maintenance, asset management and other specialised services to the Bizerba customer-base.
“For us, South Africa counts as an emerging market. We are therefore pushing ahead with our long-term globalisation plans in this region, by setting up our own subsidiary company,” says Andreas Wilhelm Kraut, managing partner and CEO of Bizerba.
Bizerba’s new branch is based in Cape Town, South Africa, although there are also plans to open a branch in Johannesburg in the medium term.
